About us

What we do

We’re committed to delivering personalised health and wellbeing solutions for businesses and individuals throughout the world.

Our extensive team of expert advisers looks after the health and wellbeing needs of more than 15,000 businesses and around 3,500 individual customers across the world.

How we work

Expert independent advice

As an independent specialist adviser we will explore the whole market to find the best products and providers to meet your needs. We work to help you make informed decisions knowing your health and wellbeing, or that of your employees, is in safe hands.

Our values

• Respect for our clients, colleagues, commercial partners and the community.
• Honesty by communicating and acting in good faith at all times.
• Passion through seeking to delight our clients.
• Professionalism always striving to deliver the best advice and service for our clients.
• Quality by aiming to deliver the right response first time, every time.
• Commitment promoting the value of the support and protection our business offers.
• Integrity ensuring every action and behaviour is consistent with our values.

Exceptional customer service

Customer satisfaction is extremely important to us, and we constantly strive to improve our customer experience. We are proud to have been recognised by Investor in Customers who have awarded us with gold status due to our helpful, efficient and professional customer service.

Part of a global network

We are part of The Ardonagh Group which brings together businesses from across the full spectrum of the insurance industry, to create a leading independent broking and underwriting group in the UK.

Full details of Towergate Employee Benefits company history can be found here.